Sales Administrator

Our client based in Wokingham is seeking a Sales Administrator to drive sales by generating and converting customer quotations. This is for a 10-month maternity cover.

This role will be operating within an overall team of 25 including sales, marketing, finance and warehouse operations.

Company Benefits:

• Discretionary bonus based on company performance
• Office based with some flexibility of homeworking
• Employee Assistance Programme
• Cash plan after completion of probation
• Life Assurance after completion of probation

Key Responsibilities:

The Sales Administrator will be responsible for liaising with customers to identify solutions to their product requirements, providing quotations to customers, in a timely manner, by utilising sales and product knowledge for the preparation of quotes; and for converting the quotes into sales orders. This person will also be responsible for qualifying opportunities and updating records in a CRM and liaising with the wider sales teams.

• Create and deliver accurate and timely quotation for customers, ensuring all information is complete
• Interact with suppliers to obtain pricing for special order items
• Review request for quotes and ensure all necessary information is provided by the customers
• Work with external sales team to effectively manage the customer's requests
• Provide accurate and up to date pricing information for all products and services requested
• Chasing the quotes and converting to sales orders.
• Provide exceptional customer service and respond promptly to all customer inquiries and concerns
• Contribute to the development of new processes and procedures to improve efficiency and effectiveness in the quoting process.

Experience and Skills Requirements:

• Significant experience in customer account management ideally in a B2B environment
• Technologically astute
• Experience with CRM and ERP systems.
• Demonstrable experience in customer services or quoting role
• Problem solver with great initiative
• Good head for numbers
• Excellent written and verbal communication skills
• Proficient in Excel and Word

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.