Sales Advisor - Upselling to Existing Customers

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Job title: Sales Advisor

Location: Crewe, CW1 6EG

Salary: Up to £45,000 (achieved through base salary and commission)

Working hours: Monday to Friday 8:30am - 5pm (Office based)

Are you tired of self sourcing, cold calling or 'door knocking'? How about joining a team that contacts existing Group customers to upsell a product backed by a trusted household name? Apply now!

The role…

Our Sales Advisors are really important to us. You will be directly responsible for growing the business by communicating with future and existing customers of Radius about our Business Mastercard (Velos) solution.

You will utilise inbound and outbound calls to generate sales and support our customers through the sales process.

What would your day look like?

  • Contact potential and existing customers to inform them about our business Mastercard, Velos, explaining to them how Velos can benefit their business
  • Supporting customers through the sales process from credit applications, and activations - helping them to get up and running with their product
  • Maintaining a positive relationship between Radius and our customers
  • Drive conversation to understand customer requirements, potential issues, wants and needs
  • Work towards achievable sales targets and be financially rewarded to support the ongoing growth of this fast-growing division

What will you be selling?

Velos - Our unique business expenses Mastercard

The Velos card is a business expenses solution which works seamlessly with our other products and services, most notably our fuel cards. We have built Velos to enable customers to manage their cards and expenditure from a single account. Customers can choose what expenditure they wish to permit, order and cancel cards, manage reporting as well as combine with their existing direct debit - it’s that easy. With the card being backed by Mastercard - it is accepted worldwide, making it the perfect partner for our fuel cards.

What do we expect of you?

  • Previous experience in a sales environment where you've had to work to sales targets
  • Good communication skills and confident telephone manner
  • Driven approach to meet and exceed the expectations of our customers and reach your targets
  • Display agility to be flexible and open to customer feedback and new ways of working

What can you expect of us?

  • A friendly culture that mirrors our proposition to our customers.
  • A fast-growing organisation that defines itself as being agile and innovative
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
  • With a generous incentive and benefit structure, it’s a great time to join Radius:
    • Well appointed office with free gym on site, cafe, and break out rooms with Playstation 4 hub, table tennis and pool tables
    • Excellent training and coaching in a friendly and supportive team working environment
    • Set working hours - No evenings, weekends or bank holidays!
    • Fantastic opportunities for ongoing development and progression
    • Access to a free online physical and mental health platform
    • 25 holiday days per year, plus bank holidays

Still curious?

If you’re interested but not sure if you have all the criteria listed... have a chat with us. We are open to applications from varied backgrounds.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by our People Team (HR)

Required skills

  • Outbound Calls
  • Sales Process
  • Exceeding Targets
  • New Business Development
  • Warm Calling

Application questions

Do you have unspent criminal convictions or cautions under the Rehabilitation of Offenders Act 1974?
Have you worked in an office based team environment before?
Are you eligible to live and work in the UK without requiring employer Visa sponsorship?

Reference: 52999477

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