We are seeking a Business Support/Sales Advisor candidate on a temp to perm basis. This is a full time opportunity, working days of Monday to Friday and every other Saturday.

Main duties will include (but not limited to)

• Engage with potential clients to understand their needs, providing tailored advice and solutions
• Actively seek out new business opportunities through inbound/outbound calls and emails
• Qualify leads, follow up on enquiries, and convert leads into sales
• Create quotes for clients.
• Maintain positive relationships with existing and potential clients, ensuring high levels of customer satisfaction.
• Address and resolve any customer issues or concerns
• Oversee the sales process from initial inquiry to booking, ensuring that all paperwork is completed and accurate.
• Identify opportunities to upsell additional services.
• Maintain accurate records of sales activities, leads, and customer interactions in the CRM system.
• Report on sales performance, trends, and feedback from clients to management.
• Conduct post-move follow-ups to ensure client satisfaction and gather feedback for continuous improvement.

Previous Customer Service/Account Management or Sales experience is essential.

This role is in office only in Norwich, no remote or hybrid working available.

Please apply online or for further details please contact Indiah at Atkinson Moss