Sales Co-Ordinator (Maternity Contract)

Job Title: Sales Co-Ordinator- Maternity Contract

Location: Antrim

Salary and Benefits: £11.62 per hour

Hours of work: Full Time- 8.30am-5.00pm

Employment Type- Maternity Contract

Interview Process: Immediate Interviews

The Right Client-

My client based in Antrim is seeking a Sales Administrator to join a busy Sales office to cover a Maternity Contract.

The Right Role:

• Proactively pursue customer orders & agreed customer actions to ensure orders are produced as per customer requirements
• Ensure accurate and timely preparation of quotations using in house pricing matrix
• Working closely with sales, daily production, and planning departments to ensure orders are fulfilled on time and in full (OTIF)
• Being the first point of contact with designated customers in relation to all issues
• Dealing with and responding to ad hoc and customer enquiries (telephone / email).
• Handling customer complaints.
• Operating and development of an ERP/sales order processing system (Processing/Checking order intake and order acknowledgements)
• Ensuring all administration is accurate, clear, concise and up to date to ensure accounts can be managed by relevant team members as and when required
• Providing backup support to extend the external sales team.
• Supporting the delivery of departmental targets and KPIs through effective customer relationship management

The Right Fit:

• Minimum of GCSE (or equivalent) grades A-C in Maths and English.
• At least 6 month’s office/administrative experience dealing with customers.
• Working to tight deadlines and proficient in Microsoft Office.
• Strong interpersonal skills & influencing skills, with the ability to build relationships with customers and multiple departments within the business.