Sales Consultant - Industrial Furniture

Position: Sales Consultant - Industrial Furniture sector

Location: Norwich, Norfolk

Package: Competitive salary, bonus & benefits

As a Sales Consultant, you will be the first point of contact for prospective customers seeking hygienic furniture solutions. Our client operates across various sectors, including food & drink, pharmaceutical, healthcare, construction, and mechanical engineering. Your responsibilities will include providing product information and support to address customer inquiries.

You will build and grow relationships with existing customers, generate new leads, and create opportunities. Once a lead is qualified, you will work with the customer to develop a solution that meets their needs, negotiate terms, and close the sale.

Additionally, you will nurture new and existing customer relationships and expand your pipeline of future sales. You will collaborate with customer service to ensure customers are delighted with their purchases and become brand advocates.

As a key member of the sales team, you will be responsible for exceeding your sales targets month after month. In return, we offer an excellent commission package, so your earning potential is as strong as your sales ability!

Key Responsibilities:

• Demonstrate confidence and persistence in cold calling.
• Clearly articulate product advantages during interactions.
• Skilfully uncover customer needs through effective questioning.
• Follow up on quotations within a structured sales funnel.
• Qualify opportunities and tenders efficiently.
• Customise quotations to meet individual customer needs.
• Excel in upselling and cross-selling.
• Maintain accurate customer data in CRM systems.
• Collaborate with internal departments to ensure stellar customer service.
• Proactively initiate outbound calls to existing and potential customers.

Key Skills:

• Minimum 2 years' experience in sales or telesales.
• Proficiency in CRM systems; familiarity with lead generation software a plus.
• Strong problem-solving skills based on sales data.
• Empathetic communication to engage effectively with team and customers.

Key Personal Qualities:

• High-energy individual with a genuine affinity for people.
• Dedication to delivering the right product through astute negotiation.
• Excellent written and verbal communication.
• Resilience and agility in fast-paced environments.
• Outgoing and confident demeanour for addressing issues.
• Ability to remain composed under pressure and foster positive relationships.
• Team player committed to achieving KPIs.