Real Agency®

Real Agency is an eCommerce design and development agency that works best with highly integrated and motivated online retailers looking to grow. We do this using Shopify, Magento, and BigCommerce with focussed growth projects whilst providing comfort with ongoing maintenance and rescue programmes.

We’re a team of 20 based in Bournemouth and over the last 15 years, we've helped over 400 retailers in all sectors and business types - we've seen it all.

The Role

We’re looking for a talented Sales Consultant to join our Sales and Marketing team. You will be responsible for working with prospective clients once they have enquired with us, taking them through a journey covering calls, estimates, demo’s, scoping, presenting, and closing.

You will manage the process from start to finish, working closely with our internal technical teams to present a solution to fulfil a clients’ brief.

The role will suit someone who loves tech, who is able to listen and create a tailored solution to meet the clients’ requirements, and is great at building relationships.

Responsibilities

• Qualify all new sales enquiries

• Follow agreed sales process for enquiries

• Help ensure sales process evolves to meet objectives

• Create documentation for all presentations, estimates and proposals

• Work with the internal team to help respond to sales enquiries

• Complete any required training to upskill within the role

• Add and maintain accurate enquiry/sales records in our task management system

• Attend necessary client meetings, scoping days and presentations

• Work with leadership team to define overall sales and marketing strategy

• Work with marketing team to ensure marketing message and sales services align

• Maintain and develop any sales material and documentation to a high standard

• Contribute to website content important to sales and new business development

• Create case studies from previous work which align with our sales services and objectives

• Deliver all necessary awards entries

• Create weekly email report on sales progress delivered to board

• Provide updates in family meeting on sales progress

• Wash up from business won/lost to spot gaps in our service offering

• Work with leadership team to define and maintain services and costs

• Contribute to weekly meetings with sales and marketing team to discuss progress

• Report directly to MD and support with any meetings required

Requirements

• Sales experience - An advantage

• Highly motivated and organised - Essential

• Exceptional customer service skills - Essential

• Driving license - Important but not essential

• Software or eCommerce experience - An advantage

Location & Travel

The role is remote but with regular team days in Bournemouth. You will be required to attend the team days, which are monthly, visit clients, and attend events.

Benefits

• Competitive salary.

• 22 days holiday.

• Private health care.

• Health perks scheme.

• Flexible start/finish times.

• Pension scheme.

• Volunteer day, bucket day, and duvet day.

• Holiday purchase scheme.

• Learning/training tools and budget.

• Monthly, quarterly and ad-hoc social events.