Sales Coordinator

I am looking for a Sales Coordinator to a growing manufacturing organisation Whitstable. The successful candidate will play a key role in maximising sales conversion through efficient processing of enquiries and orders, and thorough, timely customer contact from the Sales Office. This role involves providing exceptional sales support to ensure seamless service is delivered to our client base.

Day to Day of the role for a sales coordinator:

• Engage with clients, supporting and independently growing customer accounts in line with strategic goals.
• Implement and maintain office-based Sales procedures, exceeding departmental and individual KPI requirements.
• Maintain the customer database, record activities within the Opportunity Tracker, and provide reports and analysis.
• Process new sales enquiries, prepare quotes, and follow up with clients to maximise conversion rates.
• Conduct order processing and contract reviews, ensuring accuracy and adherence to SLA targets.
• Liaise with customers regarding delays or issues, ensuring export compliance, and prompt resolution of complaints.
• Analyse order frequency, update revenue trackers, and host customer meetings.
• Support general sales administration activities, including processing new customer applications and cancellations.

Required Skills & Qualification for the Sales Coordinator:

• Experience in Customer Service and Account Management.
• Cross-functional work experience with other departments.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong communication skills, accuracy, and attention to detail.
• Ability to work independently and as part of a team.
• Organised with the ability to prioritise workload and manage multiple projects.

Benefits of the Sales Coordinator:

• £25000 starting salary
• Growth and development opportunities
• Free onsite parking
• 25 days holiday + bank holiday
• Monday to Thursday; 8am to 4.30pm and Friday; 8am to 1.30pm.

To apply for the Sales Coordinator position, please submit your CV.