Sales Coordinator

•  25 days AL excl bank holiday

•  Ability to reach realistic targets

• Pension scheme.

• Private healthcare.

• Free eye tests.

• Handle all enquiries, including capturing enquirer details, booking appointments, resolving queries, and providing information on procedures.
• Ensure completion of information forms and rearrange appointments as necessary.
• Liaise with the admin team and consultants to move patient appointments in the event of clinic cancellations.
• Focus on conversion and tracking of all patient enquiries to outpatient appointments and procedures to meet monthly targets.
• Accurately and timely price procedures for patients, ensuring excellent customer service and opportunity for conversion.
• Prepare sales quotations for patients, ensuring all procedures are costed for profitability.
• Serve as the point of contact for all queries across all departments internally and for external customers.
• Maximise enquiry conversion opportunities through customer service skills.
• Overcome patient objections and sell against competitors by understanding our unique selling points.
• Adhere to company and hospital policies and procedures.
• Utilise CRM and patient portal fully and correctly to keep a record of all enquiries and interactions.

• Excellent telephone manner and communication skills.
• Proficiency in Microsoft Office and CRM software.
• Strong work ethic and ability to work with minimal supervision.
• Ability to develop effective working relationships and facilitate communication.
• Strong team player.

Please apply now!