Sales Support Administrator

Location: Northside House, 69 Tweedy Road, Bromley, BR1 3WA

Hours: Monday, Wednesday, Friday -9.00am - 5.00pm, Tuesday & Thursday -8.30am - 5.00pm

Our Parent Company:

Cpl is a global provider of talent solutions including specialist recruitment, managed services, business process outsourcing, and strategic talent advisory services that employs over 14,000 people who support 4,000 clients globally. Cpl has 50 locations operating in 13 countries worldwide - Ireland, United Kingdom, Germany, France, Belgium, Poland, Czech Republic, Slovakia, Hungary, Bulgaria, Switzerland, Tunisia, and the United States. Headquartered in Dublin, Cpl is a wholly owned subsidiary of OUTSOURCING Inc. ('OSI’), a Tokyo headquartered publicly listed company. OSI employs over 131,500 people worldwide and operates in 38 countries across 6 continents.

Our Company:

Cpl UK Health (Formerly known as RIG) is a long established, healthcare recruitment company who have been in the market for over 19 years and are now one of the largest suppliers of Locum AHPs, Pharmacists, Doctors and now Nurses to the NHS. We are a HealthTrust Europe (HTE), Crown Commercial Services (CCS) and Collaborative Procurement Partnership (CPP) supplier ensuring we have all the latest roles available to our candidates and we adhere to all the relevant compliance governance. We regularly supply over 1 million hours of service and our consultants work tirelessly to help candidates find their perfect role, we pride ourselves on our aftercare and maintain regular contact with our candidates to ensure they are always happy in their chosen role.

Our Division (Delete the one below as appropriate)

The AHP (Allied Health Professionals) & HSS (Health & Social Sciences) division is predominantly services the NHS (85%) and private clients (15%) with Radiographers, Sonographers, Radiotherapists, Occupational Therapists, Physiotherapists, Speech and Language Therapists and Pharmacists. 95% of the Net Fee Income (Gross Profit) we bring into the company is temp (locums) where we place professionals on contracts ranging from 1 day to 12 months.

The Doctors & Nursing division services NHS (50%) and private clients (50%) with Doctors and Nursing staff across various disciplines including A&E, Urgent Care, Obstetrics & Gynacology, Paediatrics, General Medical, Ophthalmology, Surgery, Anaesthetics/ICU, Oncology, Haematology and Radiology.

The below reflects the general responsibilities and requirements but may not describe all prerequisites for the job. As with all dynamic and growing businesses the role is subject to change based on growth and market trends:

A sales support administrator is a professional who specialises in providing administrative support to a sales team. They provide the administration and organisation that sales professionals rely on to successfully move prospects through the sales cycle and close sales. Sales administration isn't a directly customer-facing role. Administrators typically manage the paperwork and communications relating to transactions. This allows the sales team to focus on the sales process and provide excellent customer service. Administrators need to be flexible and adapt to new sales cycles and targets to ensure that the productivity of the sales team remains high. A sales administrator enjoys a varied workload.

You will take direction from your Line Manager and the Recruitment Consultants ensuring a focus on delivery of all tasks given. You will be expected to develop a robust and target focused "To Do List". Desk Management, organisation and planning will be an essential part of the role of Sales Support Administrator.

Main responsibilities:

• Working with the recruitment consultants to ease their admin burden and improve sales
• Supporting recruiters by filling in NHS Trust 'Checklists’ accurate and promptly to ensure speedy submittals

• Uploading candidates into Vendor Management Systems (VMS) such as Plus Us, TempRE, 247, Envoy, StaffFlow, Matrix, NHSP Connect, PWC Clarity & PWC Stafflow
• Ensuring uploading, resubmittal, rebooking and extension of placements on VMS
• Social media brand management and candidate attraction, posting vacancies, articles etc.
• Marketing campaigns for available and compliant candidates from bank to portfolio clients.
• Formatting CV’s ready to go to clients
• Preparing Contract Paperwork and Assignment Schedules for Candidates and Clients
• Other relevant duties as may be reasonably applicable from time to time

• Uploading of candidates timesheets onto NHS portals and systems
• Assisting recruiters in contacting our candidates for their timesheets
• Placing advertisements on websites and job boards on behalf of recruiters to attract appropriately candidate
• Update finisher tab on dashboard
• Working with the allocated recruitment consultant to achieve positive outcomes and placements

Desk Management:

• You must ensure a daily 'To Do’ list is completed at the end of each day (for the following) and all plans are established with your Manager
• You should ensure you maintain a professional and clear workstation at all times

Experience, Skills and Competencies

• Solid oral and written communication skills
• Ability to communicate effectively across multiple levels
• Communicates clearly when speaking
• Solid planning, organisation and time management skills
• Can work independently to meet set objectives
• Completes most tasks within a given timeframe
• Customer Focused
• Ability to work under pressure
• Ability to build strong relationships both internally and externally