Sales Support

Sales Support

Bridging Finance

London

As a Sales support you will work closely with the sales team by managing the sales inflow through the lending stream inboxes, identifying sales leads, creating terms for the broker and customer. This is considered a front line role so it is imperative to promote the company to new clients, maintain a good working relationship with all contacts whilst having a broad understanding of our product offering and be a brand ambassador.

What we can offer you…

Hybrid working, two days a week

Excellent company benefits

Excellent workplace culture

Award winning lender

Responsibilities:

• A deep understanding of the lending policy and the role requires involvement in the decision to price each enquiry in accordance to the risk profile of the case.
• Managing the correspondence through the lending stream inboxes
• Responsible for managing the due diligence of all lending applications and enquiries.
• Review and maintain the broker onboarding process and ongoing maintenance, making sure that the brokers meet our registration and where applicable our regulatory requirements.
• Updating and keeping up to date the companies CRM system to log enquiries, terms and pipeline through to applications to enable the company to have accurate business information.
• Identifying trends through this data and continually working with the sales team and underwriting on how to further improve key measurements such as conversion rates.
• Generating new business terms for the brokers and customers
• Generating new business leads by making outbound calls
• Being the first port of call for any Bridging enquiries that come direct to the sales desk via phone or email.
• Maintaining a positive attitude that inspires co-workers and clients to grow the business.

Skills and experience:

• Be a brand ambassador for the company
• Strong analytical skills
• A commercial awareness of how the business and market operates.
• Strong listening skills, with the ability to understand and communicate complex information to others.
• Positive, driven attitude with the ability to achieve sales targets.
• Resilience and a good work ethic.
• Proven knowledge of lending products and services offered by the business and competitors.
• Willingness and ability to develop