Salon Manager

Full Time - Working 2 Saturdays in every 4

The Role

If you are an exceptional Salon Manager & Stylist who is looking to build on their current wealth of experience, here is a rare opportunity to join one of the most prestigious Hair Salons in the UK.

As the Salon Manager you will inspire & lead a talented team of 5 stylists, continuing to uphold our world renowned reputation in the hair loss industry through fitting, cutting, colouring & styling wigs and hair systems for men, women & children. Through comprehensive training, both in-house and by attending all our training seminars with our Technical Manager, we will provide you with all the necessary skills to excel as a stylist.

Leading from the front, you will be a role model for your team driving the business forward with outstanding client care at the forefront of everything.

We are devoted to providing the highest standard of training within the industry, therefore welcomes applications of all levels to strengthen our diverse team.

Responsibilities - Full training provided

• Hair replacement stylist - provides client consultations, delivering a 5* experience every time, offering our full range of products & services
• Working alongside the salon office Finance Manager, you will share responsibility for all salon operations, including admin and stock management whilst also instilling the importance of accuracy within the team
• Drives profitability with consistent monitoring of sales performance. Instinctively reacts to fluctuations with ideas to drive the business forward
• Reports directly to Senior Management with detailed feedback on all aspects of salon performance & actively contributes during monthly Salon Managers’ meetings
• Works closely with NHS hospitals & clinics; ensuring these existing relationships are maintained through regular visits & all NHS admin is in place for the client
• A dynamic leader who motivates their team through a culture of growth. Monitors team performance through performance reviews. Holds motivational monthly team meetings
• Relationship management - increases the salon’s client base through ownership of retention, driving repeat visits through building client rapport
• Commercially driven and marketing savvy; is innovative & creative in their approach to salon social media connecting to both existing & new clients
• Health & safety policy implementation and management, liaising with the relevant head office departments to ensure compliance
• Clear understanding of GDPR compliance

Skills/Experience

• Salon management experience essential
• Hair stylist with NVQ level 3 or equivalent
• An experienced stylist in cutting and colouring women’s’ hair
• Barbering experience desirable but not essential as full training provided
• Experience within the hair loss industry an advantage but not essential as full training provided

The Candidate

• A positive and professional role model in everything they do
• A born communicator, listens, supports & understands
• Inspires, motivates and leads the team with energy and passion
• Industry knowledge; remains informed of new trends & competitor activity
• Excellent time management & organisational skills; recognises when to delegate
• Embraces a culture where we work 'as a family’

Our Offer

• Starting salary £30,000
• Uncapped commission structure after completion of initial 3 months training
• Immediate start; 9 am to 5 pm, week 1 Monday- Friday, week 2, Tuesday to Saturday
• Full training provided
• Discretionary, monthly targeted bonus scheme
• Company sick pay
• Staff discount
• Company Health Care Cash Plan
• Employee Assistant Program dedicated to employee well-being
• Company social events
• Refer a Friend Scheme
• Workplace pension
• Cycle to work scheme
• 20 days holiday plus bank holidays
• Birthday off from 2024 (after 6 months)

Additional benefits

This includes full access to all our amenities which promote well-being in the workplace:

• Fully equipped gym open Monday - Friday 7.30 am to 8 pm
• Fitness Suite offering yoga and relaxation
• Wellness Suite with soft furnishings, sofas & a library providing a sanctuary to relax & recoup
• Access to E-bikes & secure bike storage
• Monthly Health and Well-being talks delivered by qualified doctors providing advice Men’s & Women’s health

Our prestigious in-house training:

• Ready to Wear Wigs Cutting, Styling, Tips & Tricks
• Advance to Human Hair Wigs & Hairpieces
• Men’s; Introduction to Hair Replacement
• Custom Made Education - bespoke wigs/hair pieces
• Cyberhair and V Hair - bespoke custom-made products