Reed Screening, one of the UK's largest pre-employment screening businesses, is looking for a confident and target-driven Screening Executive with strong customer service skills.
- Hours: Monday to Friday, full time 37.5 hours per week, either start at 7am or 8am and finish at either 3.30pm or 4.30pm (1 hour lunch break).
- Hybrid working: One week in the office, then one week working from home.
What We Look For: At Reed, our mission is to improve lives through work. We seek motivated individuals who are dedicated to delivering the best service to our clients, customers, and co-members, helping everyone Love Mondays. We value people who are confident on the phone, enjoy working to targets, and have a passion for customer service.
Role Overview: As a Screening Executive, you will play a crucial role in ensuring that all pre-screening checks are completed to the highest standards. Your responsibilities will include:
- Conducting industry-specific checks such as credit checks, qualification verifications, and identity checks
- Ensuring all documentation meets quality standards and passes all necessary checks
- Responding to queries from Hiring Managers and Candidates about the pre-employment vetting process
- Contacting Candidates via phone and email to gather and verify information
- Chasing and successfully obtaining references from businesses and candidates
- Ensuring that all information received is accurate and complete
- Checking detailed information such as work history to identify and explain any discrepancies
Why Join Reed?
- Paid Sabbaticals: Rewarding continuous service with paid time off
- Health Cash Plan: Helping co-members pay for everyday healthcare appointments
- Personal Development Fund: Supporting your growth with courses of your choice
- Generous Leave: 25 days annual leave plus bank holidays, with the option to buy 5 additional days per year
- Career Progression: Opportunities for advancement - all current Screening Team Leaders started as Screening Executives
Join us and be part of a team that values service excellence and career growth. At Reed, we believe in improving lives through work and helping everyone Love Mondays. If you are motivated, confident, and have strong customer service skills, we would love to hear from you!