Sea Freight Coordinator

We are partnering with a large and well-established Freight Forwarding company, who are looking to appoint a talented Sea Freight Coordinator to join their busy team in Redditch.

The purpose of this position is to assist the Operations Manager by coordinating all the Sea Freight operation.

Responsibilities:

• Oversee daily operations for sea freight.
• Coordinate the booking of Sea Freight jobs for import and export.
• Creating job files and the necessary operational documentation.
• Processing work orders using the software program MULTIFREIGHT.
• Entries made by customs utilizing the NES system.
• To oversee inspecting all Sea freight projects daily and making sure that clients are informed of any deviations from the predetermined timeline.
• Protracted client interaction and bargaining.
• Protracted supplier negotiations and liaison.
• Internal communication with the sales staff to help with quotes and service details.
• Managing the jobs in accordance with the client's expectations from the quotation stage to final billing and successfully conveying any service difficulties.
• Maximizing the gross profit through supplier base negotiations.
• Making proactive contact with current clients to keep up with relationships.

Requirements:

• Experience with export sea freight operations.
• Great experience in customer service
• Confident communication abilities
• Effective organising abilities
• Excellent detail-orientedness
• Capable at meeting deadlines and handling stress
• Problem-solver and quick thinker
• A self-driven and energetic personality
• Capability of supporting and working with a team