Senior Accommodation Manager

• Contract Type: Temporary (3-month contract)
• Location: Nottingham
• Salary: Competitive

We are seeking a dedicated Housing Services Project Officer for a temporary 3-month contract based in Nottingham. This role is crucial for the proactive and intensive end-to-end casework management of Housing First and Housing Led tenancies, part of a new city initiative aimed at supporting individuals with complex needs and histories of rough sleeping.

• Provide a dedicated casework management service to Housing First and Housing Led tenancies.
• Ensure properties are suitable for the individual tenants, taking into account their specific needs.
• Develop and implement robust Housing Management plans to address and meet the needs of tenants.
• Manage tenancy issues, including anti-social behaviour and enforcement, effectively.
• Coordinate and agree on multi-agency meetings for suitable beneficiaries.
• Support new tenants through the sign-up process to the housing first programme and provide ongoing assistance.
• Represent the service positively by developing and maintaining effective relationships with internal and external agencies.

• Knowledge of Housing Benefit, Universal Credit, and other welfare benefits.
• Understanding of the legal and statutory framework relating to housing services and anti-social behaviour.
• Experience in working with multi-agency teams and managing challenging behaviours.
• Ability to work independently, on one’s own initiative, and experience in lone working.
• Capable of making accurate and timely decisions under pressure and maintaining control of challenging situations.
• Working knowledge of legal procedures relating to rent arrears and other debt recovery.
• Flexibility to work outside normal office hours as needed and willingness to work from other office locations.

• Competitive salary for a temporary contract.
• Opportunity to contribute to a significant city initiative.
• Work in a role where you can operate with autonomy and make a real difference.

To apply for the Housing Services Project Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.