Senior Account Representative

A global leader in contractor and supplier management is looking to hire someone to join the team in order to continuously grow and expand their reach throughout the world. Their online contractor management database is the global resource for connecting corporations with safe, reliable contractors and suppliers from capital-intensive industries.

Position Overview:

The Senior Account Representative, based in London, is responsible for managing and growing customer accounts, driving account expansion, generating new business, and supporting client implementations.

Responsibilities:

• Proactively service and support client accounts
• Conduct regular client meetings, including training sessions and monthly calls
• Participate in prospecting efforts, including calls, emails, and new business meetings
• Support and lead company events, including industry roundtables
• Manage client accounts, including invoicing and collections
• Execute projects driving company initiatives
• Share process improvement ideas to enhance the client experience
• Plan annual executive review meetings with client leadership
• Comply with ISO 9001 and ISO 27001 requirements

Qualifications:

• Bachelor’s degree or equivalent work experience
• 3+ years of B2B experience is preferred
• Any language skills are preferred but not required
• Proficient in MS Office applications
• Excellent presentation and client prospecting skills
• Strong organisational skills and attention to detail
• Ability to work in a fast-paced environment and manage multiple tasks

What Our Client Offers:

• Hybrid working model
• Competitive salary and benefits package
• Opportunities for professional development
• Collaborative and dynamic work environment

About Us

Buchanan Graduates

Buchanan Graduates, through rapid organic growth, is now a market leading recruitment firm and a top supplier to a number of clients including FTSE listed firms.

Our team of consultants come from a variety of backgrounds, but all subscribe to the company ethos of understanding, advising and delivering for our clients & candidates. Buchanan Graduates focus on placing graduates into recruitment and sales positions across the UK and USA. Our passion for achieving results for candidates and clients is unrivalled. www.wearebuchanan.com

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