You will provide Credit and Collections expertise to support internal and client projects based on demand. You will be a flexible, self-motivated individual with experience of providing senior level consulting and working on a number of concurrent projects.

Responsible for the provision of Credit and Collections subject matter expertise to:

• Provide specialist credit risk management and strategy guidance and input
• Provide specialist collections strategy guidance and input, including design, development and management
• Provide specialist guidance and input into credit risk and collections policy definition, governance and compliance
• Provide specialist guidance and input into the design and development of segmentation for ongoing customer management strategies
• Provide specialist support for accelerated cash collections through operational taskforce activity, customer campaign management and third-party account placement
• Provide specialist guidance and input into collections training, call scripting and speed to competency plans
• Have strong client-facing and teamwork skills, demonstrating leadership to motivate others and the ability to define a shared vision for the long-term project goal, effectively delegating where appropriate

Provide strong delivery capabilities and leadership within our delivery teams, including:

• Understanding how project deliverables support our clients 'bigger picture’ and / or strategy of a client organisation
• The ability to quickly build a detailed knowledge of Sagacity’s product offerings, technologies and industry sectors for the clients you support with a holistic understanding of how they can apply across a range of challenges
• Effectively managing a client’s project scope, ensuring that results are delivered on time and to an exceptional standard
• Being detail orientated, providing quality assurance to deliverables such as reviewing documentation produced and ensuring high quality communication with our clients, whilst coaching and supporting delivery team members
• Management of stakeholder relationships, project meetings / working groups, steering meetings and Quarterly Business Reviews (where appropriate) with the ability to influence and facilitate effective decision making
• Using excellent problem-solving skills to develop creative solutions to meet the challenges that our clients face through advanced business analysis
• Ongoing management of the client programme plan, ensuring that high quality project governance and documentation is in place to support client delivery and that project status reporting is accurate, timely and relevant
• Identifying and submitting further client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams

Knowledge and Experience

• c.5+ years’ experience in Consultancy, Project Management, Business Analysis, Change Management and/or Strategy
• Have highly competent communication skills, being able to tailor messaging based on the audience including the ability to interact with C-suite stakeholders
• High competency in applications such as Word, Excel, PowerPoint, Microsoft Project, Outlook, Teams, Jira, Confluence
• Extremely high competency in time management and organisation skills
• Extremely high competency and knowledge of delivery approaches such as Waterfall / Agile / Hybrid, including different methodologies within each of these approaches