Senior Credit Controller

• Annual Salary: £30,000
• Location: Ipswich, Suffolk
• Job Type: Full-time, Permanent

Our reputable client is seeking a Senior Credit Controller / Credit Control Supervisor to join a dynamic team at a market-leading organisation. The role is office-based, offering a challenging and rewarding environment with opportunities for personal growth and career progression.

• Direct management of a cohort of Credit Controllers.
• Serve as a point of escalation for client and team queries.
• Provide training and advice as required.
• Meet targets for monthly receivables and keep bad debt to a minimum.
• Resolve invoice issues promptly, liaising with clients, sales, and other departments as needed.
• Authorise credit notes and take control of designated customer accounts as directed by the Credit Control Manager.
• Ensure timely collection of invoices and, where applicable, debt in line with credit terms.
• Report promptly any potential problem accounts or bad debt to the Credit Control Manager.
• Hold regular debt review meetings with key clients.
• Maintain accurate records of communication with customers and status of debt.
• Allocate credit notes or unallocated payments on the ledger as required.
• Perform any other ad hoc tasks as required by the business.

• Credible experience in Credit Control.
• Proactive and enthusiastic approach with good team working and communication skills.
• Good organisational skills and self-motivated.
• Excellent written and verbal communication skills.
• Able to work to deadlines and flexible where required by the business.
• Strong analytic and numeric skills.
• Proficiency in Microsoft applications such as Outlook, Word, PowerPoint, and Excel.
• Experience of Sage Intacct is desirable but not essential.

• Casual dress code.
• Company events.
• Company pension scheme.
• Free and on-site parking.
• Referral programme.