Senior Customer Service Advisor - Waste Management

Posted 4 July by TMR Group Ltd

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Senior Customer Service Advisor

£32,000 to £36,500

Tottenham

The company

An award-winning environmental services business that has built a solid reputation within their marketplace. Recent investment has allowed for expansion plans and they are now recruiting a senior role to join their busy and vibrant customer service team.

What’s on offer

  • Parking on site
  • Working hours are 8.30am to 5pm
  • Uniform
  • 22 days holiday plus bank holidays

What will you do

  • Handling incoming calls from customer regarding ETA’s, up to 200 calls per day
  • Inputting any customer prices
  • Managing CRM
  • Handle and complains and queries
  • Quoting standard price tariffs over the phone
  • Filtering sales calls
  • Assisting with quotes covering holidays and sickness

What will you need

  • Experience working working in Waste, Environmental or Plant Hire is essential
  • Confident to speak to do quotes covering busy and holidays
  • Happy to be onsite 5 days a week
  • Proficient in Word and Excel

Job number 8039

Required skills

  • Customer Service
  • Environmental
  • Plant Hire
  • Waste Management

Application question

Waste management / plant hire experience?

Reference: 53028638

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