SENIOR HR ADVISOR
  
Join a leading UK media broadcasting company on an initial 8-week temporary assignment based in Birmingham (hybrid working available). We're looking for an experienced Senior HR Advisor with a minimum of 12 months’ Employee Relations experience in a large organisation. You'll provide expert employee relations support, managing complex cases and offering guidance to managers. A great opportunity to contribute to a high-profile, fast-paced HR team.
  
SENIOR HR ADVISOR ROLE:

• Providing requests/query resolution service to the workforce at all levels, following clearly defined processes in line with defined Service Level Agreements (SLAs)
• Problem solving complex/escalated queries and issues where requested, offering resolution
• Understanding and gaining insight into customer requirements through exploring issues, reviewing data and seeking feedback
• Supporting the timely and efficient delivery of planned ‘one-off’ and ongoing people programmes and projects
• Using and maintaining systems in line with data protection principles
• Producing analysis and recommendations through data from relevant systems in order to answer queries, combining data with personal experience to develop insight
• Interpreting complex data sets (including themes emerging from HR transaction services) to make recommendations on future improvements
• Developing business cases for HR solutions with appropriate costings
• Providing answers assuredly based on data and understanding of policy and process
• Contributing to a culture of service excellence and supporting continuous improvement by bringing insights into the organisation to identify opportunities, risks and priorities
• Understanding significant issues currently affecting the organisation, including external factors such as legal, financial and market factors
• Working, where required, to support projects as part of a team across the Shared Service Centre and HR organisation

 
SENIOR HR ADVISOR ESSENTIALS:

• Having proven HR Advisor experience
• Demonstrating excellent attention to detail
• Managing high volumes of complex ER cases, including disciplinary, grievance, long-term sickness and ill-health capability, complex underlying health conditions and performance management, often dealing with several of these issues within a single case
• Managing cases that have resulted in dismissal
• Handling cases involving one or more protected characteristics
• Working in heavily unionised environments and dealing with union officials
• Having experience of employment tribunals
• Delivering HR services over the phone, ideally with the ability to adapt from face-to-face environments
• Suiting someone with a legal background in employment law, particularly with experience advising large businesses on complex employee relations issues

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
 
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.