Senior Operations Manager

Senior Operations Manager | Remote | Up to £85,000 pa DOE

Are you a dynamic leader with a passion for data management and operational excellence?

A data-driven, technology-fuelled insurance platform and client of Finitas are seeking a Senior Operations Manager to join their UK and Europe Operations Team. This role offers an exciting opportunity to work alongside their Sales & Distribution, Technology, Finance, and Outsourced Operations teams to manage data onboarding, premium, and cash management of specialty underwriters within Europe and the UK.

This business empowers underwriters to serve their customers more effectively. Their advanced data intelligence tools are rebuilding the way underwriters share and exchange risk, focusing on small and medium-sized businesses and their niche insurance needs.

Key Responsibilities:

• Oversee workload management and task prioritisation.
• Recruit, train, and develop a team of Operations professionals.
• Support strategic processes and projects, including process improvement.
• Manage operational due diligence and onboarding procedures for new members and business expansions.
• Coordinate and manage bank accounts, systems, and regulatory reports onboarding procedures.
• Liaise with the Tax department and manage reconciliation processes.
• Ensure adherence to operational procedures and controls.
• Manage bordereaux and query resolution KPIs, fostering a culture of continuous improvement.
• Provide Operations Health reports and oversee collection procedures.

Skills and Qualifications Required:

• Experience in hiring and training a professional team.
• Ability to thrive in a fast-paced environment and manage significant operational changes.
• Excellent written and oral communication skills around highly technical items.
• Strong analytical skills.
• Operations expert with a strong understanding of Data Management and Quality, including excellent proficiency in Excel.
• Experience and knowledge in the Specialty markets, MGA operations is preferred.
• Ability to fit into a fast-paced, dynamic environment with a 'can-do' attitude.
• Strong time management, attention to detail, and follow-up skills.
• Ability to work autonomously and contribute to team objectives.

Apply Now! To find out more...