Job Description

As a Senior Support Worker, you will play a vital role in leading our care team, ensuring our residents receive the highest quality of care, and fostering a warm, supportive environment.

You will oversee shifts, set a strong example, and be accountable for your team's performance. Your leadership will be key to maintaining a caring, efficient, and positive atmosphere in our home.

What You’ll Do

• Lead and Coordinate: Ensure all staff contribute to the smooth running of the home and help maintain a welcoming atmosphere.
• Resident Support: Assist residents with personal care such as dressing, bathing, toileting, and mobility, while prioritizing dignity and independence.
• Medication Management: Oversee the ordering, administration, and accurate documentation of medication.
• Effective Communication: Engage with residents, families, healthcare professionals, and staff to ensure clear and compassionate communication.
• Team Collaboration: Foster a team-focused ethos, respecting diversity and promoting a supportive environment for all staff.
• Visitor Interaction: Welcome visitors and show prospective residents and families around the home’s facilities.
• Emergency Response: Respond promptly to emergency call bells, assess situations, and provide or escalate assistance as needed.
• Documentation: Maintain and update care plans, risk assessments, and case notes to reflect residents’ needs and wishes.
• Professional Development: Participate in meetings, training, and e-learning to support your personal and professional growth.
• Health and Safety: Follow Health and Safety policies, including COSHH regulations, and report any concerns to management.

What We’re Looking For

• Qualifications: SVQ/NVQ Level 2 in Health & Social Care is essential. 
• Medication Training: Experience in practical medication administration with proven competencies.
• Leadership Skills: Ability to lead, motivate, and develop a team, while delegating tasks effectively and maintaining a supportive environment.
• Compassionate Nature: A kind, caring, and compassionate personality with a commitment to person-centred care.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

We are driven by the five core values that define the Care Concern Group:

Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re ready for a new challenge and want to lead and inspire a team, we’d love to hear from you. Apply today and make a difference!

Benefits

• Pension
• Additional £2 per hour overtime
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)