Senior Underwriting Operations Technician

Senior Underwriting Operations Technician

Job Market: Underwriting / Operations

Senior Underwriting Operations Technician - About the role

Responsible for the delivery of all aspects of monitoring & enhancing Underwriting Operations services and performance to the Marine and Aviation underwriting teams

Senior Underwriting Operations Technician - key duties

Reporting line responsibilities as defined by the Group Head of Operations

Oversight of the performance of Underwriting Operations Technicians reporting to you

Conducting end of year and mid-year performance reviews

Responsible for providing training to new joiners reporting to you

Monitoring of KPIs

Oversight of KPIs ensuring all tasks are completed within SLA

Daily monitoring of Underwriting Operations Dashboard making your direct reports aware of any missed SLAs and any upcoming SLAs to be resolved

Oversight of central mailbox

Assisting the Group Head of Operations with the delivery of the Underwriting Support Model, both in London and in the expansion to the overseas offices. This is to include, but not limited to, involvement in outsourcing, creation of procedure documents, and conducting training workshops to outsourced business partners

Senior Underwriting Operations Technician - Key requirements

Experience as an Underwriting Operations Assistant

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.