Senior Volunteering & Community Officer

We're looking for a Senior Volunteering & Community Officer to join the team at insert property. If you have experience in volunteer management then we'd like to hear from you.

 Reporting to the Visitor Operations and Experience Manager, you’ll be part of the team based primarily at Greenway and Coleton Fishacre. Greenway, once Agatha Christie’s holiday home and sitting on the Riviera Dart is part of a dynamic and exciting portfolio. Working with colleagues to ensure the experience of all volunteers, communities and partners is positive, flexible, inclusive and safe, If you like to be kept busy, have a positive can-do attitude, working flexibly, including some weekends and like finding solutions, there is always something going on here.

You will be managing the development and delivery of this portfolio’s strategic plan for volunteering and communities alongside the property leadership team. Managing and embedding change whilst widening and deepening our relationships with existing and new audiences.

You will also increase the confidence and capability of others whilst creating a collective, flexible and inclusive environment for existing & future volunteers, communities and partners.

• Understanding and good practice of volunteer management.

• Understanding of good practice in community engagement and involvement, as well as broader participation and partnership working.

• Practical and successful experience of developing and implementing new products and approaches to volunteers.

• Excellent organisational and planning skills.

• Ability to coach and support those managing, supervising and working alongside volunteers and community partners.

• Strong communication skills.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.