Service Administration Officer

We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient and responsive administration support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs.

The successful candidate will be based between Wandsworth (two days) and Tower Hamlets (three days) in a given week (subject to change). The candidate will occasionally travel to other parts of London to support our other services as needed. Duties will include (but are not limited to):

• Maintaining the services in line with CQC standards including creating and updating staff files and documentation.
• Supporting with aspects of recruitment and interviewing potential candidates for the services.
• Assisting Registered Managers with administration support during and prior to CQC and Local Authority inspections.
• Completing minutes at a variety of different meetings
• Providing support to managers completing internal audits, spot checks and supporting client activities when required.

An approachable manner as well as excellent customer care skills and professionalism is essential. You must have a warm and helpful telephone manner and the ability to take detailed messages and signpost individuals to the appropriate people. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are essential. You will enjoy working as a team as well as using your initiative and working independently.

You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day.

We welcome the opportunity to have a chat about the role so please contact Mahip Singh, Service Director on or email .uk

Vacancy Reference Number: 79357

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme