Service and Callout Engineer

Service and Callout Engineer Required!

Do you possess the following:

• A solid career history gained within a Maintenance, or Electromechanical Engineering environment (Lift industry preferably)
• Full UK driving licence
• Good written and spoken English
• Excellent motivation and a willingness to learn

Bright Side Recruitment Ltd. is delighted to be assisting one of the most professional, agile, and innovative fast-growing, family-led lift service companies in South London in their search for an experienced Service Engineer. Based in Beckenham, BR3.

Would you like to be part of a growing company with a 25-year heritage and a fantastic reputation?

About The Role

The successful candidate will be responsible for:

• Attending initial breakdowns
• Fault finding, diagnosing, and identifying issues
• Making repairs where possible
• Escalating more serious issues promptly to Head Office

The ideal candidate should have a background of working on various lift makes and models, and the ability to work independently and collaboratively with other engineers.

Your primary duties will include

• Undertake routine and periodic maintenance on a variety of client sites
• Promptly responding to periodic emergency service calls from clients
• Correctly diagnosing their repair needs and where possible, conduct on-site repairs
• Replace, maintain, and service all necessary equipment, machinery, and systems
• Providing technical support and guidance to clients on maintenance and usage of equipment
• Document all service and repair activities accurately and maintaining detailed records
• Collaborating with other team members and departments to ensure seamless service delivery

Requirements

• Proven experience as a Service Technician or an Electro Mechanical Engineer, preferably gained within the lift (or similar) industry, or field
• Proficiency in diagnosing and repairing equipment, machinery, and systems
• Strong problem-solving skills and ability to troubleshoot issues effectively
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Valid driver's license and willingness to travel to client sites as needed
• Relevant technical qualifications or certifications are desirable (NVQ 3)

The working schedule

• Monday to Friday, 8am-5pm
• Overtime where necessary and required (after 5pm working - at enhanced rate)
• Weekend work occasionally available - Enhanced rate of pay
• On Call Emergency rotations, 5pm-8am Mon-Fri / Sat and Sun all day (currently 1 in 3)

What’s in it for you?

• Stability / job security
• Company Van to take home, fuel card, mobile phone
• A generous basic salary - with additional incentives, additional emergency rota payments, and a generous annual bonus
• Professional growth opportunities including NVQ3 training (if not already gained)
• Progression into other future roles and opportunities
• An excellent home/work life balance
• Ongoing training
• The joy of working for a family-run company where your skills, experience, and input are all truly valued

If you believe you possess the experience and professional qualities being sought here, please apply or contact Bright Side Recruitment Ltd. for more information. Bright Side Recruitment Ltd. is acting as an employment agency in respect of this exciting opportunity.