Service Charge Analyst

Are you an experienced Service Charge Analyst looking to make a significant impact? A well known Housing Association is seeking dynamic professionals to join there team in Kent. With over 70000 homes across the UK, they are one of the largest housing providers, dedicated to making a difference in the lives of our residents.

Key Responsibilities:

• Accurately calculate, construct, and issue service charges, ensuring legal and policy compliance.
• Deliver a customer-centric service, resolving complex queries and complaints.
• Support system and process transformation for service charge delivery.
• Assist in integrating and managing legacy systems and stock.
• Maintain procedures for full recovery of service chargeable expenditure.
• Build strong business partnerships to develop scheme knowledge and ensure accurate service charge allocation.

Essential Skills:

• Proven experience in service charge analysis with knowledge of residential and commercial service charge management.
• Strong organisational skills, capable of managing multiple tasks and meeting deadlines.
• Excellent communication skills, both written and oral.
• Strong financial and numerical skills.

Desired Skills:

• Experience working with councillors, the wider community, and external partners.
• Familiarity with current legislative requirements and sector best practices.
• Experience in Orchard System.

Benefits:

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work scheme
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

If this role sounds like you, please don't hesitate in applying. Applications are under constant review and can close early!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.