Service Desk Analyst

Posted Today by Henderson Scott
Easy Apply New
£175.00 - £200.00 per day
Hampshire , South East England
Contract, full-time
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Posted by Henderson Scott

Service Desk Analyst


We urgently require a Service Desk Analyst for our prestigious client.

Responsibilities -

  • Initial triage of tickets
  • Logging tickets in Remedy with all relevant detailed information
  • Identifying issues, apply fix if known, Escalating tickets to relevant team if unable to resolve
  • Password resets for various systems including Active Directory.
  • Updating drivers on laptops Investigating faults within applications
  • Supporting Audio Visual equipment based on Microsoft Teams
  • Supporting desk setups Desk side support visits to end users


This role is INSIDE IR35 and requires being on client site in Hampshire 5 days per week.

Required skills

  • windows
  • service desk analyst
  • ticket

Reference: 53064487

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