Service Improvement Administrator

Ref: 10

The role:

Our client is looking for a highly motivated, experienced admin to join their Sheffield-based team as a Service Improvement Administrator.

As Service Improvement Administrator, you will support the administrative function of the business by carrying out the required tasks to ensure the day-to-day running of the department functions efficiently.

Duties and responsibilities:

• Oversight of Radar complication submissions
• Monthly clinical reporting
• Onboarding of new clinicians
• Practicing privileges (PP’s) at hospitals for clinicians
• Producing Consultant appraisal information
• Preparation of specialty audit meetings and MDTs
• Preparation of monthly spinal fusion MDT’s
• Preparation of Senior Management Team (SMT) meetings
• Carry out regular audits
• Collection of annual outcome data (via Audit meetings)
• British Spine Registry (BSR) input and monthly reports
• Patient satisfaction data/patient reviews
• Management of Facebook groups
• Obtaining marketing information for newly onboarded clinicians for the website
• Chaperone cover arrangement for clinics
• Annual declaration forms
• Collection of NICE guidelines and Safety Alerts
• Processing of Subject Access Requests (SARs)
• Arranging mandatory training for employed surgeons
• To provide cross-cover to the wider department to ensure deadlines are met
• To carry out any ad hoc duties as required by management

Key skills and behaviours:

• To respect and adhere to the organisations culture and values.
• Able to build good working relationships with peers.
• Strong team player with a focus on achieving the department’s goals.
• Strong organisation skills and ability to manage time effectively to meet deadlines.
• Work flexibly to meet the demands of the job.
• Promote a positive image.
• Self-motivated, pro-active and able to use own initiative.
• Good verbal and written communication skills.
• Accurate data inputting skills.
• Ability to assemble, interpret and present information to a wider audience.
• Ability to prioritise and deliver on time against a background of changing demands.
• Ability to remain calm and juggle competing priorities.
• I.T. literate and able to use a range of software such as Microsoft Office programs.
• Must have a UK driving license

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.