ServiceNow Business Analyst

ServiceNow Business Analyst

6 month initial contract

£425 per day (inside IR35)

I am seeking a highly capable Business Analyst with ServiceNow experience to contribute to the successful implementation of ServiceNow.

To be successful in this role, you will possess a strong background in Business Analysis, along with a deep understanding of the ServiceNow platform, having proven and demonstrable experience of implementing, enhancing and deploying ServiceNow.

The role will require you to work closely with a wide range of stakeholders to provide analysis, configuration, delivery, testing and documentation support.

Key duties-

• Drive process definition, improvement, engineering, and gap analysis of current vs. future processes.
• Identify solutions from a people, process and technology perspective during workshops with key stakeholders, generating the required outputs to the level required for the subsequent stages of delivery.
• Provide guidance on and deliver successful implementation of the to-be processes in partnership with other stakeholders.
• Capture business and user requirements (as user stories for agile delivery).
• Ensures requirements are understood, developed, tested, and delivered to specification.
• Support ServiceNow training and testing activities.
• Work with stakeholders to support ServiceNow adoption.
• Experience and understanding of Business Rules, Client Scripts, Workflows, Form Design and UI Actions.
• Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB and Reporting.
• Excellent understanding of the overall ServiceNow platform

ServiceNow Business Analyst

6 month initial contract

£425 per day (inside IR35)