ServiceNow ITSM Administrator
Opus Recruitment Solutions Ltd
ServiceNow ITSM Administrator
11 April by Opus Recruitment Solutions Ltd
We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.
You will work within a dynamic & collaborative environment who will support you & provide the best in class training to help you upskill in all aspects of configuration & development.
Benefits:
Key Responsibilities:
What you will need to be successful:
You will work within a dynamic & collaborative environment who will support you & provide the best in class training to help you upskill in all aspects of configuration & development.
Benefits:
- Base salary up to £50,000
- Attractive pension scheme
- Comprehensive health insurance
- 25 days of annual leave (Option to buy more)
- Funded bursary for your own personal development
- Huge retail discounts
- Frequent social events & Incentives
- Funded ServiceNow Certifications
- & so much more!
Key Responsibilities:
- Develop and implement solutions for stakeholders
- Perform business analysis and process optimization
- Diagnose issues and design effective solutions, recommending system enhancements
- Customize and configure the ServiceNow platform to align with organizational needs
- Automate processes by creating and managing workflows, business rules, and scripts
- Manage user roles, permissions, and access controls
- Resolve technical issues within the ServiceNow platform
- Work with IT teams to integrate ServiceNow with other systems and tools
- Ensure optimal performance and scalability of the ServiceNow instance
What you will need to be successful:
- ServiceNow Administration experience
- Strong knowledge of ITSM processes
- Experience with Problem, Change & incident management
- Knowledge of Supplier & Contract Management
- Knowledge of ITIL & ISO IT processes & ITIL Certified is highly desirable
- ServiceNow CSA Certified Minimum
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Reference: 54828973