A Shipping and Customer Service Team Leader is required.

To manage and coordinate our logistics department, ensuring smooth operations and high levels of customer satisfaction.

Client Details

This opportunity is with a well-established industrial/manufacturing company based in Cheltenham. As a large organisation, they are renowned for their commitment to quality and innovation in their field. They are based in Cheltenham and are a great employer within the area.

Description

• Leading and coordinating the logistics team to ensure efficient operations.
• Implementing best practices in shipping and customer service.
• Managing relationships with logistics service providers.
• Ensuring compliance with industry regulations and company policies.
• Resolving customer issues efficiently and professionally.
• Overseeing inventory management and logistics planning.
• Conducting regular team meetings and performance reviews.
• Contributing to continuous improvement initiatives within the department.

Profile

A successful Shipping and CS Team Leader should have:

• A degree in Business Management, Logistics, or a related field.
• Proven experience in a leadership role within a logistics department.
• Strong knowledge of shipping and customer service best practices.
• Excellent problem-solving and decision-making abilities.
• Outstanding communication and interpersonal skills.
• A commitment to delivering high levels of customer satisfaction.

Job Offer

• A competitive salary in the region of £40,000 - £45,000 GBP per annum.
• Generous holiday entitlement of 27 days, plus bank holidays.
• A permanent position within a large organisation.
• A supportive and collaborative company culture.
• A role that offers the opportunity to make a real impact in the industry.

This is a fantastic opportunity for a Shipping and customer Service Team Leader to make their mark within a large organisation in Cheltenham. Don't miss out - apply today!