Shop Manager's Assistant

Location: St Ives Shop
Contract Type: Permanent/ Part time
Salary: £11.45 - £12.05 per hour
Hours: 10 hours per week

Join our team for a rewarding career move where 98% of staff say they are proud to work for CHSW.

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.

About Us

Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make the most of short and precious lives.

Where you will be working

This is a thriving and well-established shop where you can make a difference within the local community. As a Retail Assistant, you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success, and you will have the opportunity to plan, prioritise and delegate their workload. You will help the manager encourage a positive working culture and help create a happy working environment. Our shop operates 7 days a week.

The Successful Candidate

We are seeking an organised, driven and hands-on team member who will support the running of our shop. The successful candidate will support the Shop Manager to maximise profits and generate stock to help us raise valuable funds. You will have experience of working in retail or a customer service position. You can work as part of a team, alone using your own initiative. If you enjoy being on the shop floor, have an interest in fashion and driving sales through great customer service, whilst knowing that your work helps to raise a smile every day – we would love to hear from you!

What we offer

Earning from £11.45 - £12.05 per hour, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
• Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

How to Apply

Please apply by clicking on the link before the closing date of 16th September 2024. If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today.

We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314.

You may have experience in the following: Store Manager, Retail Assistant, Sales Associate, Store Supervisor, Retail Coordinator, Retail Associate, Customer Service Assistant, Sales Floor Supervisor, Retail Team Leader, and Deputy Store Manager.

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