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Specialist Support Worker Complex Needs Co-ordinator

Posted 5 July by Riverside Group
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Location icon High Wycombe , Buckinghamshire

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Job Title: Specialist Support Worker (Complex Needs Co-ordinator)
Contract Type: Permanent
Salary: £29,635.83 per annum (£30,551.56 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week
Working Pattern: 7-day rota including early shifts (7.15am-3.15pm) and late shifts (1.30pm-9.30pm) including every other weekend (Saturday and Sunday)
Location: Old Tea Warehouse, High Wycombe

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. 
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Specialist Support Worker (Complex Needs Co-ordinator)
This role is based at Old Tea Warehouse in High Wycombe. 
Old Tea Warehouse is a medium-high risk supported accommodation service for vulnerable customers aged 18-55. This is a fast-paced, dynamic environment where customers have experienced homelessness and may have complex needs such as substance misuse, mental health, history of offending, etc. 
You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support.  With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a caseload of some of our more complex customers ensuring high quality, asset-based support. 

About you
We are looking for someone with:
  • Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups.
  • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results.
  • Ability to develop opportunities for customers to engage in activities in-house and in the wider community.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
  • Competitive pay & generous pension 
  • 28 days holidays plus bank holidays 
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.

Reference: 53033661

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