Store Manager- Jewellery and Watches

Title:
Store Manager

Company Description:
Our client is a prestigious fine jewellery and watch brand who are opening a new boutique store in Dartford.

Location:
Bluewater Shopping Centre, Dartford

Responsibilities:

• Manages all boutique operations, ensuring compliance with guidelines for inventory, cash, security, and store opening/closing.
• Ensures adherence to internal control policies.
• Oversees store expenses and maintenance.
• Leads the team in building long-term client relationships.
• Sets and tracks clienteling goals for outreach, appointments, and sales.
• Collects quality client data and leverages it to personalize client interactions and grow the business.
• Plans and coordinates events aligned with brand strategy, assessing ROI.
• Delivers outstanding service to all store visitors.
• Represents the brand values as a passionate ambassador, both in-store and at events.
• Maintains luxury standards for grooming, attitudes, and visual merchandising.
• Networks with local influencers.
• Supports team members on the floor, providing immediate feedback and development.
• Identifies and hires new team members.
• Actively participates in sales, driving boutique performance to meet targets.
• Analyzes retail KPIs to identify business opportunities and creates action plans.

Requirements:

• Experience in managing luxury retail operations
• Innovative business leader with a focus on achieving results
• Strong interpersonal, communication, and presentation abilities
• Motivational leader skilled in coaching and developing high-performing teams
• Client-focused approach, dedicated to recruiting new clients and expanding the active client base
• Adaptable manager capable of multitasking in a dynamic environment and handling various roles based on business needs

Salary: £60,000-70,000.