Student Experience Coordinator (Wellbeing)

Contract type: Full Time (37.5 hours per week) - Permanent

Location: Sheffield, Sheffield International Study Centre

Salary: £ 27,264.18 per annum

Sheffield International Study Centre and its programmes are provided by Study Group in collaboration with the University of Sheffield.

You will be part of the welfare team; you will be supporting students who have welfare and SpLD needs. You will need to be highly organised, with strong ICT skills and a background in mental health and SpLD, ideally with international students.

ABOUT THE ROLE

• Managing student welfare data, identifying trends and contributing to quarterly and annual reports
• Communication and networking, liaising with stakeholders and external agencies
• Working with and providing support services to students on a one to one or group basis
• Organising and providing training, support, and informational resources to colleagues as required.
• providing support and informational resources to international students during their studies
• Acting as a lead on specific areas and deputising for the DSL/Head of Student Welfare

ABOUT YOU

• Educated to degree level, or relevant experience in a similar role.
• Good understanding of SpLD (Specific learning difficulties) and Mental health challenges.
• Proven ability to prioritise and manage your own time.
• Excellent record-keeping and attention to detail
• Knowledge of safeguarding
• Continue improvement and the ability to review and develop processes and procedures
• Experience in working cooperatively with and motivating others
• Experience working with students or clients for whom English is a second language or from an international background
• Experience in delivering workshops or classes
• High-level communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.