Summer Vacancy - Clearing Advisor

Posted 17 June by Adecco

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Are you looking for a summer job that you can do from the comfort of your own home? We're recruiting for our client, a prestigious organisation in the education sector, to join their team as a Customer Service Advisor for their University Admissions Clearing hotline.

In this exciting role, you will have the opportunity to help prospective students complete their applications and provide information about the organisation by answering any enquiries they may have.

This 1-week assignment is perfect for students or teachers looking for a short-term position over the summer holiday period.

Operational hours are 8am - 6pm, Monday to Friday. If you're looking for something more long term, there may be opportunities to extend your working-from-home assignment into an ongoing role.

Here's what we're looking for in a successful candidate:

  • Customer-focused and compassionate when dealing with customers
  • Resilient and able to work in high-pressure environments
  • Availability for the full duration of your assignment
  • Proficient in spoken and written English
  • Proof of your right to work in the UK
  • Attention to detail
  • GCSE English at grade C or above (or equivalent)
  • Must be available between 12th - 16th August 2024

You'll need to bring your own device with anti-virus software activated and updated, using Windows 10 or above. Unfortunately, Apple products, Chromebooks, and tablets will not be compatible. You'll also need a working headset, as speakers cannot be used during the role. Access to a distraction-free work environment is essential.

If you're PC literate and have a basic knowledge of higher education (training will be provided), then we want to hear from you!

If working on a fun contract in an inclusive environment, helping to shape the futures of our next generation, sounds like the role for you, then don't delay - click apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Application questions

Are you fully available between 12th - 16th August?
Do you have your own Windows 10 device, with access to Microsoft Teams?
Do you have your GCSE English and Maths at a grade C or above or the equivalent?
Do you have customer service experience?

Reference: 52889771

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