Systems Analyst

• Location: Telford
• Job Type: Hybrid (2 days in office, 3 days working from home)
• Working Hours: 40 hours per week

An exciting opportunity has arisen for an IT Systems and Database Analyst to become the lead technical architect for all IT systems within a leading and well-known organisation in Telford. This role involves not only the maintenance and upgrading of existing systems but also the delivery of technical support and IT projects.

• Deliver IT support services to the business and provide assistance to staff for escalated technical issues.
• Maintain, upgrade, and design new computer systems and frameworks, ensuring system uptime, integrity, stability, and security.
• Manage hardware, software, network appliances, switches, wireless access points, servers, data cabling, telephones, mobile phones, CCTV systems, etc.
• Execute change requests and BAU functions via the project delivery business demands recorded in the IT Programme of Work (PoW).
• Deliver projects for Business Intelligence, Database reporting, and data systems development and administration.

• Hands-on experience with a broad range of IT systems, capable of supporting 1st to 3rd line support responsibilities.
• Extensive experience managing a network/data/voice/Windows environment serving 100+ people.
• Proficiency in Active Directory maintenance and administration.
• Network systems monitoring and administration skills.
• Experience with Windows file and print services, NAS/SAN, and virtualisation technologies (VMWare and Veeam).
• A focus on disaster recovery.
• ITIL certification, at least at Foundation Level.

• Opportunity to work in a challenging environment with potential for growth and progression.
• Join a positive and passionate team.
• Flexible hybrid working arrangement.

If you are looking to join a team that is both positive and passionate about their work, and you meet the above criteria, please apply online today with your updated CV.