Tailoring Specialist - UNIQLO 311 Oxford Street

UNIQLO is recruiting for a Tailoring Specialist in our flagship store on 311 Oxford Street.

Situated in one of the world’s prestigious fashion and lifestyle destinations, we deliver to our customers exclusive repair services as part of our sustainability activity. We are assembling a team of high-quality casual clothing enthusiasts with experience in tailoring or customising clothes to join our growing team!

We offer a unique shopping destination that continues to provide memorable experiences to our customers and brings goodness to our community thanks to the collective efforts of our store team.

Key responsibilities:

• Welcome every customer with a friendly smile

• Provide exceptional service on all occasions

• Advise customers across all product categories

• Performing high-quality alterations of trousers, skirts and sleeves and fixing or replacing zippers

• Upcycling (such as Sashiko and, downing etc.)

• Clearly understanding alteration or repair requirements with customers to ensure that their

requirements are met

• Understand and follow policies and procedures to ensure a smooth operation and minimise loss

• Collaborate enthusiastically with all team members and offer to support them when needed

to form a united high performing team

• Relay the voice of customers about products and services to company management to

continue to make our business relevant for the customers of today and tomorrow

• Keep back of house areas organised and tidy

• Participate in all activities contributing to the overall store experience and objectives

Essential skills and behaviours:

• Have experience 1+ year in sewing and finishing

• A bias for teamworking

• Excellent communication skills

• Perfect time management skills

• Ability to follow detailed instructions and processes quickly

• Personable and service-focused

• A professional, positive approach at all times

• A drive to achieve results individually and as a team

• An enthusiasm for UNIQLO brand values and products

• Keen to build a career in retail

• Previous retail experience is a bonus, but not essential

Job details:

• Contract: Permanent - Full time, 37.5h per week

• Shift pattern: 8.5 hour shifts per day including 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is required.

• Start date: Immediate start

Pay and Benefits:

• £13.15 per hour starting salary

• 30% staff discount

• Employee of the Month award

• Structured training and development

• Career progression - promotion opportunity available every 3 months

The hiring campaign is open, apply now!