Team Leader
Posted Today by
Blundells
New
Job Description
Do you have experience in the Lettings Industry and want to put those skills to good use? Are you passionate about providing a great customer service? And are you looking to join a dynamic and motivated team?
A fantastic opportunity has arisen to join our established residential lettings team in Blundells, as a Senior Property Manager / Team Leader.
Our Senior Property Managers / Team Leaders play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!
Your day-to-day duties may include:
- Assisting to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
- Assisting with training, development and coaching within your team to get great results.
- Monitoring and managing customer service Key Performance Indicators.
- Overseeing, supporting, and advising on maintenance works, end of tenancy deposits, safety certification and compliance.
- Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
- You may also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, liaising with landlords following regular property visits and assisting your customers with general tenancy queries.
About You:
- Experience in residential lettings is essential
- Excellent communication skills – both written and verbal
- Good at building and maintaining relationships with customers and stakeholders across the business
- Effective in time management and managing expectations
- Naturally robust with a ‘can-do’ attitude
- Self-motivated – able to work independently whilst maintaining a role as part of our team
Opportunities of being a Senior Property Manager / Team Leader:
- Full training provided, including Senior Property Management and Team Leader development
- Excellent career progression, with opportunities across the business
- Qualifications in residential lettings
Benefits of working in Blundells: Connells Group UK:
- Pension Scheme
- Perks at Work – Discounts on products and services inc electrical & travel
- Discounts on estate agency, mortgage, conveyancing and surveying services
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme
- Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health
- Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK
- Cycle to work scheme
- 23 days annual leave, plus bank holiday – increasing with longevity. Plus a day off on your birthday!
CC00468
Reference: 53401313
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