Team Leader

Posted Today by Blundells
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Job Description

Do you have experience in the Lettings Industry and want to put those skills to good use? Are you passionate about providing a great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team in Blundells, as a Senior Property Manager / Team Leader.

Our Senior Property Managers / Team Leaders play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!

Your day-to-day duties may include:
  • Assisting to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
  • Assisting with training, development and coaching within your team to get great results.
  • Monitoring and managing customer service Key Performance Indicators.
  • Overseeing, supporting, and advising on maintenance works, end of tenancy deposits, safety certification and compliance.
  • Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
  • You may also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, liaising with landlords following regular property visits and assisting your customers with general tenancy queries.


About You:
  • Experience in residential lettings is essential
  • Excellent communication skills – both written and verbal
  • Good at building and maintaining relationships with customers and stakeholders across the business
  • Effective in time management and managing expectations
  • Naturally robust with a ‘can-do’ attitude
  • Self-motivated – able to work independently whilst maintaining a role as part of our team


Opportunities of being a Senior Property Manager / Team Leader:
  • Full training provided, including Senior Property Management and Team Leader development
  • Excellent career progression, with opportunities across the business
  • Qualifications in residential lettings


Benefits of working in Blundells: Connells Group UK:
  • Pension Scheme
  • Perks at Work – Discounts on products and services inc electrical & travel
  • Discounts on estate agency, mortgage, conveyancing and surveying services
  • Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme
  • Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health
  • Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK
  • Cycle to work scheme
  • 23 days annual leave, plus bank holiday – increasing with longevity. Plus a day off on your birthday!


CC00468

Reference: 53401313

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