Technical Author – Broadcast Industry

Location: Thatcham, Berkshire, UK (Hybrid)

Position Type: Part-time / Full-time / Permanent or Contract

About the Role

As a Technical Author with support responsibilities, this position offers an exciting opportunity to work within one of the UK’s leading broadcast test and measurement companies.

Key Responsibilities

• Writing, editing, and updating technical user manuals, installation manuals, and support documentation.

• Working closely with R&D, product management, test/service teams, senior management, and manufacturing teams.

• Maintaining document control and document management requirements.

• Ensuring all documentation is accurate, clear, and aligned with company standards.

• Contributing to and proposing improvements for documentation and processes.

• Working in an agile or SCRUM environment.

• Ensuring all documentation meets quality, timeframes, and industry specifications.

• Supporting verification and validation of technical documentation with subject matter experts.

• Collaborating with external partners and vendors on content creation and maintenance.

Key Attributes

• Excellent written communication skills.

• Ability to translate technical jargon into clear, everyday language.

• Highly organised with strong attention to detail.

• Ability to prioritise and adapt to changing timelines.

User Experience & Quality

• Documentation should be engaging, easy to follow, and user-friendly.

• High-quality, accurate documentation reflects the professionalism of the company’s products.

• All documentation and release processes must be timely and consistent.

Minimum Requirements

• 5+ years of experience as a Technical Author.

• Previous experience in broadcast, preferably in a broadcast manufacturing company.

Desirable Technical Knowledge

Experience in any of the following areas would be an advantage:

• Video technologies, including HDR and WCG.

• Audio processing, including PCM, Dolby, and Loudness.

• ANC (Closed Captions and Time Code).

• Broadcast Video, Audio, and ANC Instrumentation.

• SDI, SMPTE 2022-6, 2110, PTP.

• IP and Networking.

• Broadcast Systems.

Software & Tools Experience

• Adobe InDesign, Photoshop, Illustrator.

• MadCap Flare.

• Microsoft Office Suite.

• Excellent verbal and written communication skills.

Personal Attributes

The ideal candidate will be:

• Highly organised and self-motivated.

• Able to work independently with minimal supervision.

• Good at interpersonal and communication skills.

• Flexible with a positive attitude.

• Presentable.

• A second language would be desirable.

Employment Benefits

• Competitive salary (based on merit, reviewed annually).

• Discretionary bonus scheme.

• Pension scheme.

• Cycle-to-work scheme.

• Flexible working hours.

• 25 days annual leave plus bank holidays.

• Death in service benefit (4x salary).

• On-site gym.

• Medical, dental, and optical healthcare scheme.

• EV chargers on-site (free for staff).