Job Description:
Technical Delivery Manager
Angel Court, London
Hybrid working options – 1 to 2 days per week in the office
Permanent
Up to £70,500 per annum + fantastic benefits including bonus
Full time 35 hours per week
We consider all types of flexibility, including locations, hours and working patterns.
We make health happen
Working in our Group function you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care not just in the UK but around the globe.??
No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day, by helping shape the strategic direction of our business around the world.
We are seeking a Technical Delivery Manager/Product Manager for our Risk, Clinical and Governance domain. They will support the Senior Technical Delivery Manager,taking ownership of the technical run and change activities for our application products and services, in close collaboration and partnership withour stakeholders.
How you'll help us make health happen:
The Technical Delivery Manager will:
• Provide technical leadership and oversight of delivery and support of applications and services, in alignment with the strategy and roadmap.
• Ensure products are developed and features are prioritised in line with Bupa's Technology Strategic Framework, seeking opportunities for continuous improvement, optimisation and innovation in technology services leveraging Bupa's scale and CoE's.
• Be accountable for all aspects of run and change for portfolio of technology products and services, adopting DevSecOps practises where possible to deliver resilient, secure and strategically aligned services.
• Hold accountability for information security and data protection of products and services at all stages of product lifecycle, in accordance and alignment with Bupa policies and standards, strategy and governance.
• Accountable for resilience of products and services at all stages of product lifecycle, with oversight of third parties, where appropriate (internal or external).
• Contribute to delivery of functional data model and ensure data model within products /services is evolvedin accordance with broader functional data model
• Ensure there is a robust data integration strategy implemented, in alignment with Group Functions Enterprise Architecture standards and governance.
• Leads all aspects of delivery from inception, analysis, design, development and testing, through delivery and maintenance, driving agility, automation and continuous improvement into these processes
• Provide technical leadership to the platform team; may line manage some resources
• Manage asset lifecycle, ensuring all components are current, driving cloud adoption and evergreen lifecycles where possible; incorporates backlog of technical improvements into overall product backlog
• Manage cross functional technology dependencies, adopting continuous improvement mindset and flow techniques to increase speed and agility in deliveries
• Ensure products remain within risk appetite for Information Security, Technology, Project/Change and Operational Resilience risk, following appropriate standards and policies
• Responsible and accountable for internal and external audit reviews for applications
• Manage products & services against KPI's, KRI's and strategic plans
• Maintain oversight of technology suppliers including optimisation of commercials, performance and decommission.
• Vendor manag