Technical MSP Engineer

Job Title: Technical MSP Engineer
Location: Salford, Manchester
Salary: £35,000 DOE
Structure: Hybrid (WFH and field)

Our client, a growing IT solutions provider are looking for a Technical MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer service that offer network management, cybersecurity, cloud solutions, and IT support.

The ideal candidate will have experience with:

• Azure AD & Active Directory
• Office 365 and applications
• DNS, DHCP, TCP/IP, WAN/LAN
• Hyper-V / VMware
• Security - Anti-virus, Anti-spam etc
• SharePoint, Teams, OneDrive, Exchange
• Firewalls, Routers, Switches

Day-to-day:

• Provide technical support to clients remotely and face-to-face.
• Provide advanced troubleshooting and resolution for network and system issues.
• Manage and maintain client infrastructure, including servers, networks, and applications.
• Perform regular system monitoring, backups, and maintenance tasks.
• Escalate and manage complex technical issues to 3rd line support when necessary.
• Install, configure, and update software and hardware components.
• Monitor and respond to service desk tickets in a timely manner.
• Create and maintain detailed documentation of client environments and issue resolutions.

Benefits:

• Flexible work from home arrangements
• Health and wellbeing programme (in-process)
• Company vehicle(s)
• Social events
• Great company culture
• Casual dress code

If the role sounds like something you are interested in and you have the required skills, then please apply ASAP for immediate consideration.

Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer, MSP Engineer, Senior IT Engineer

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.