Telco/Unified Communications Account Manager

Job Title: Telco/Unified Communications Account Manager

Location: Bristol - Hybrid

Salary: £25,000 - £35,000 + £10,000 Bonus

Role Type: Full-Time, Permanent

Chapman Tate Associates, a premier recruitment consultancy, is delighted to present an exceptional opportunity for an experienced Telco/Unified Communications Account Manager. Our client, a leading provider in the telecommunications and unified communications sector, is seeking a dynamic and driven individual to manage their small to medium-sized customer accounts.

Key Responsibilities:

• Account Management: Manage a portfolio of small to medium business customers, ensuring high levels of customer satisfaction and retention.
• Cross-Selling and Up-Selling: Identify and leverage opportunities to cross-sell and up-sell additional services and solutions within existing accounts.
• Customer Relationships: Develop and maintain strong, long-term relationships with key stakeholders within customer organizations.
• Service Delivery: Collaborate with internal teams to ensure the seamless delivery of products and services, addressing any issues promptly and efficiently.
• Performance Metrics: Achieve and exceed sales targets and KPIs, contributing to the overall growth and success of the business.

Qualifications and Skills:

• Experience: Proven experience in account management within the telecommunications or unified communications industry.
• Sales Acumen: Strong ability to identify opportunities for cross-selling and up-selling within existing accounts.
• Customer Focus: Exceptional customer service skills with a track record of maintaining positive client relationships.
• Communication: Excellent verbal and written communication skills, with the ability to present confidently and negotiate effectively.
• Organization: Strong organizational skills with the ability to manage multiple accounts and priorities simultaneously.

Why Join Our Client?

• Innovative Environment: Work with cutting-edge technology and innovative solutions in the telco and unified communications space.
• Growth Opportunities: Benefit from continuous professional development and career advancement opportunities.
• Supportive Team: Join a collaborative and supportive team that values your contributions and encourages your success.
• Rewarding Compensation: Enjoy a competitive salary package, lucrative commission structure, and comprehensive benefits.

If you are a motivated and results-oriented account manager with a passion for telecommunications and unified communications, we want to hear from you. Apply today to take the next step in your career with a forward-thinking and dynamic company.