Telemarketing Executive - Brighton.

Purpose of the Role:

• The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.
• You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.
• Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward.
• Contact from the Telemarketing Executive can often be the first time the prospect has spoken with the company, so ensuring a highly professional service is delivered is key.
• Through our marketing activity we also receive enquires via both digital platforms and telephone calls directly to the Sales Support Team.
• You will be responsible for qualifying inbound enquires and passing on to the Regional Sales Director where appropriate.
• Working from our contemporary Brighton office you’ll be supported by a highly experience team to help develop the knowledge and skillset needed to achieve the KPI’s.

Responsibilities:

• Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors.
• Work to high volume call and duration targets.
• Develop long lasting relationships with prospects, and act as a Brand Ambassador.
• Qualification of inbound telephone and digital enquiries, converting into qualified sales leads.
• Build and maintain the company’s contact management database/CRM platform 'Goldmine’ according to sales pipeline and marketing campaign reporting demands.
• Co-ordinate new business meetings with the Sales Directors.
• Manage and maintain lead referrals through the Sales Pipeline.
• Work with the wider Marketing Team to follow up on tactical campaigns.
• Effective planning of time and tasks to ensure monthly sales and calling targets are achieved.
• Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings.

Skills and Experience:

Essential

• Previous outbound business to business telesales experience.
• Experience of using a CRM system.
• Ability to demonstrate telephone sales techniques.
• Experience in customer services environment.
• Excellent verbal and written communication skills.
• Ability to build relationships with high level decision makers.

Desirable:

• Sales experience within the financial or professional services environment.

Education Qualifications:

Essential

• Minimum of Maths and English GSCE Grade 'C’ or equivalent.

Desirable

• UK Finance Foundation course desirable or willing to work towards.

Location:

• Brighton Head Office.
• Full time, 5 days in Office.