Telephone Sales Agent

About the company 

The London Mint Office is a leading provider of rare coins and commemoratives to celebrate momentous occasions for over a decade. We share our passion for history through the joy of collecting, and pride ourselves on delivering exceptional customer experience to our loyal customers. We are passionate about the continued growth of our business through our dedicated employees, and we are looking to recruit motivated individuals to our teams. 

Positions Available 

We endeavor to offer positions that will allow an excellent work life balance with the ability to earn a substantial wage, with working hours that suit your personal situation and lifestyle. 

Full and part time positions are available. Our operating hours are 9 am to 8 pm Monday to Saturday. You can work whenever you want during those times, whatever suits you. These hours are variable and can be changed week on week, you decide. 

What We Offer:

• Competitive base salary with an exceptional commission structure. 
• All positions oUer flexible hours and remote or hybrid working. 
• Ongoing training, coaching and development through our expert in-house sales academy. 
• Highly supportive and experienced team environment. 
• Pension scheme. 
• Paid holidays plus bank holidays. 
• Opportunities for career progression within the company from day one. 
• Simply Health – Automatic enrolment into company health plan with access to dental treatments, opticians, physiotherapy, complementary therapies and much more. 
• Opportunities to get involved in supporting our chosen charities. 

Your role: 

We are seeking enthusiastic, motivated and driven individuals to join our growing telephone sales team. As a telephone sales agent, you will be responsible for generating sales over the phone by reaching out to our existing customers to offer our historical and commemorative coins and medals. 

Key skills

• Inbound and Outbound calls to our existing customers. 
• Gain a competent level of knowledge to effectively describe products to our customers using proven sales techniques. 
• Understand the customer’s needs and select the coins that compliment their collection. 
• Follow up with customers to ensure satisfaction and maintain a strong customer experience. 
• Previous experience in sales preferred but not essential as training will be provided. 
• Confident verbal communicator with good interactive discussion skills. 
• Ability to overcome objections and remain motivated to achieve sales. 
• Good organizational skills. 

How to Apply:

If you are a motivated individual with a passion to succeed in sales, or you are considering a change of career then we would love to hear from you! 

Please send your CV and a brief cover letter introducing yourself and highlighting anything you feel is relevant to us.