We are seeking an experienced LAD-T Telephony Engineer to support the delivery, configuration, and maintenance of voice and telephony services within the LAD-T solution. This role involves working with NATO VoIP systems, integrating voice services at an enterprise level, and ensuring compliance with JSP and NATO STANAG standards.

• Install, configure, maintain, and support NATO VoIP telephony systems within the LAD-T solution.

• Provide network engineering support across the wider NSoIT(D) programme.

• Produce and review technical design artefacts at various levels.

• Support system testing activities and integration of FMN Voice & Video services.

• Work with Service Management to diagnose and resolve technical issues.

• Ensure Quality of Service (QoS) implementation aligns with JSP and NATO STANAG standards.

• Engage with NATO and Defence Digital to ensure successful deployment of NS Voice & Video services.

• Extensive experience in installation, configuration, maintenance, and support of:

  • NATO VoIP telephony systems

  • FMN Voice & Video services

  • Enterprise-level voice user integration

• Knowledge and experience of Agile delivery models and working in fast-paced operational environments.

• Strong background in Cisco networking, holding a CCNP certification (within the last five years).

• Expertise in the following Cisco technologies:

  • Switches, Routers, VLANs, QoS, OSPF, BGP, VoIP

  • Multi-Point Conference Units (MCU)

  • Session Border Controllers & Cisco CUBE

• Excellent critical thinking, analytical, and communication skills for working with diverse audiences.

• SC clearance is required, with willingness to undergo DV clearance.

• Proficiency in Microsoft Office Suite.

• Experience working within the public sector, Defence, or Defence Digital.

• Knowledge of:

  • Poly Clarity Real Presence, Skype, Cisco Call Manager, Unified Communications, IP Crypto

  • Atlassian Toolset - JIRA, Confluence, BitBucket

  • Agile and Waterfall project management methodologies