Tour Operations Supervisor

• Support divisional management with the daily function of all touring business within the London office to achieve an effective, successful and profitable operation.

• Supervise the work of Touring team Specialists and provide operational assistance, mentoring and coaching.

• Fulfil all requests for key tour client accounts.

• Formulate logistical itinerary plans within client budgets and create tour movement sheets ensuring accuracy and consistency throughout.

• Respond to queries and book travel arrangements, keeping all relevant records accurately updated.

• Design and create detailed PowerPoint presentations for artist hotels.

• Action and complete tasks, Desktop files, and any other applicable system tools or software implemented.

• Negotiate best rates from suppliersto maximise savings, reduce client expenditure and increase company profitability.

• Assist team members with complex travel itineraries, ticketing, refunds and reissues.

• Adhere to PCI and Anti-Bribery regulations in accordance with Company policy.

• Carry out reporting activities as requested and required.

• Cover general Tour Operations Manager duties during times of absence.

• Perform other duties as may be assigned from time to time.