TPA Team Leader / EL/PL Claims Adjuster

TPA Team Leader / EL/PL Claims Adjuster

London

Negotiable Salary + Excellent Benefits

We are currently recruiting for a TPA Team Leader / Claims Adjuster on behalf of our client, a highly regarded insurance organisation based in the City, with an excellent reputation in the market.

Reporting into the Head of UK Claims, the successful candidate will manage a multi-class DA Claims team, whilst also working as an EL/PL Claims Adjuster, managing claims from first notification of loss to settlement.

The duties for this role include the following:

TPA Team Leader

• Day to day management of a multi-class DA Claims team.
• Implementation and adherence of efficient DA claims handling policies, procedures, and controls.
• Training / mentoring of junior members of the team.
• Monthly production of Financial and KPI reporting.
• Onboarding new clients.
• Attending client service meetings, reporting on performance, and providing trend analysis.

• Receiving and triaging first notification of loss.
• Liaising with Brokers and Underwriters.
• Appointing Surveyors, Lawyers and other experts in order to progress claims within a delegated authority, or with the agreement of Lead Underwriters if exceeded.
• Collecting all documents in relation to claims and considering the policy wording and liability of the assured.
• Contributing to settlement negotiations with claimants and considering possible recoveries from third parties.
• Participating in regular claims conference calls to discuss claims progression with respective clients.
• Ensuring that appointed experts are given clear instructions regarding scope of works.
• Obtaining and agreeing a pricing structure and estimate of fees.
• Litigation management.
• Managing experts to ensure adherence to the agreed scope of works.
• Actively marketing the TPA offering to existing and new business contacts.

Key Requirements

• Must have significant experience as both a Claims Adjuster (handling EL/PL, General Liability or Casualty Claims) and a Delegated Authority Claims Team Leader / Supervisor.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and numeracy skills.

Keywords: Claims Team Leader; Claims Supervisor; Claims Adjuster; Claims Handler; EL/PL Claims; Employers Liability Claims; Public Liability; Casualty Claims; General Liability Claims; Delegated Authority Claims; DA Claims

We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk