Trade Counter Team Leader

Trade Counter Team Leader

Proactive Personnel are currently recruiting for a Trade Counter Team Leader for a large manufacturing company with a site in Bredbury. This is a permanent position working for a highly successful business with its first location England.

This is a full time position, Monday - Thursday 08:00 - 17:00 and Friday 08:00-15:00.

You will ultimately report to the Trade Centre Branch Manager regarding all aspects of your role, however on the day-day aspects of the trade counter your direct report will be the Trade Counter Sales Manager. You are responsible for working as a part of the trade counter team in a busy fast paced and high-volume environment, providing support to the customers and team members of the Business.

Day to Day Responsibilities

· Inputting sales orders/ quotes and enquiries both face to face

· Ensuring all despatches are invoiced and allocated correctly

· Handling and allocation of all payments, including cash & Credit card lodgements from customers, and arranging bank / end of day reconciliation.

· Co-ordinating with colleagues on an ongoing basis to ensure outstanding uncollected product is managed and collected within a reasonable timeline.

· Management of the aged debt profile for trade counter customers to ensure credit terms adhered to

· Approval and issue of customer credits in a timely fashion

· Ad hoc & planned calls to and from customers with sales orders, quotes and enquiries

· Transport routing and admin /paperwork

· Portal order release and administration

· Liaising with outside couriers around deliveries and collections and ensuring ample customer communication

· Showroom samples kept updated and listed on spreadsheet

· Updating CRM with tasks and conversations with customers

· Ensuring all swatches, brochures and point of sales material updated and general showroom and trade counter are clean, tidy and welcoming

· Promoting use of "online app" by customers.

· Review of customer sales profile to identify opportunities and monthly reporting to branch manager/ sales team (report via Finance Team)

· Co-ordinating any administrative tasks which may require assistance by the OS group HR, HSEQ or IT teams

· Other Ad-hoc reports as requested by branch or senior management

· Assist with coverage of breaks and holiday relief on the trade counter and warehouse as may be required from time to time.

· Any other duties as deemed necessary to ensure the smooth running of the trade counter.

Benefits:

· Salary Circa £35,000

· 29 days holiday including

· 25k life assurance

· Death in service

· Health Cash plan

· Company pension

If you are interested in this role please apply, if you would like to know more please call Antony at Proactive Personnel Manchester