Trainee Claims Handler

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Analyzes insurance claims to report on the level of related liability in an accurate, comprehensive and timely manner. Makes approval or denial decisions regarding claims, and negotiating settlements with claimants in accordance with provided policy or guidelines.

Key Responsibilities:

• Conducting digital or onsite assessments to establish cause and quantum of insurance claims; Composing and submitting reports which summaries assessments and make recommendations for the acceptance/declinature of the claim, based on the policy
• Compiling, promoting and supporting Suppliers with our requirements at all times
• Requesting quotations as required and liaising with repairers in respect of works to be completed; Compiling high quality detailed scope of works, loss schedules and photographic evidence
• Obtaining high quality information by investigation so as to be able to properly conclude on policy liability, legal liability, quantum, and subrogation and risk management issues in Compliance with prevailing client requirements
• Examining, inspecting, and assessing the damage and loss of insured properties and businesses. Manages a small case load of large loss claims which will involve liaising with engineers, quantity surveyors, architects, builders and the customer through to completion
• Makes recommendations for the acceptance/declinature of the insurance claim, based on the Customer’s insurance policy
• Estimates insurance costs and inspecting insured properties in order to evaluate the conditions that affect underwriting standards

Required:

• High School diploma or commensurate experience; 3 years' minimum related experience.
• Demonstrated computer literacy i.e. Microsoft Office Suite, ability to learn new systems.
• Ability to understand and apply the relevant Laws, Codes, guidelines as part of the assessment.
• Appropriately licensed and/or certified in all states in which claims are being handled.

Desired:

• Bachelor's degree preferred.
• Previous experience as a Project Manager, Assessor or Loss Adjuster is desirable.
• Knowledge of insurance operational processes, practices and risk management.

Work Traits:

• Ability to think strategically and execute quality outputs under tight timelines.
• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Strong conceptual and analytical skills.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.